Education: Hope, not Despair

Higher Education in South Africa has been under the spotlight over the past two weeks. The media highlighted the increasing demand for tertiary education vs. the incapacity of institutions of higher learning to accommodate the youth. Many youth were turned away, possibly becoming disappointed and despaired.

My involvement in student enrollment at the college where I teach impacted me deeply and caused me to write this short piece. It’s a brief reflection on my personal experiences and observations. Hundreds of youth came to the college to enroll for vocational and other courses. I met many new faces and enjoyed the opportunity to assist and guide parents and students through the registration process.

I have seen worry in the eyes of parents and students when they scramble to submit outstanding documents to secure their place at the college. A mother said to me; “She (her daughter) was already disappointed by other colleges that rejected her application.” As the mother said that; I noticed the tears flowing from her daughter’s eyes and down her cheeks. Being affected by the desperation from this mother and daughter, I asked my colleague to commit that they would enroll the girl and grant her the opportunity to gather outstanding documents.

This experience and others, made me think about the role institutions of learning play in society. I can possibly mention many roles; however, the one I wish to highlight is the role of giving hope. Hope presents opportunity, not limitations. It presents love, and not despair.

Check out some remarkable stories of hope around Cape Town.

“2012″, Yes!

Tomorrow will be my first day back at work after a four week long holiday. The moment of truth has arrived and I am excited to get back to working again.

My time off has been great with family and friends who made each moment special. So, why am I so excited about the year ahead?  As an educator, I believe that the Further Education and Training (FET) sector in South Africa has a window of opportunity to make a massive impact on student’s lives during 2012. One of the things that excites me is the passion of some of my colleagues and friends to make a difference. Another factor is the technology that becomes freely available for the use by educators and students. Google Applications isImage a simple example of tools available to the education sector.

Last year I have slowly introduced aspects of google apps into the classroom and have seen the potential.

Some of my goals for this year are:

1. Empower my colleagues to use google apps and other tools.

2. Empower students to utilise google apps when doing projects.

3. Look for meaningful ways to increase students’ learning experience.

JamiiX: Social Hub for Customer Communication

JamiiX was recently identified as one of the top 5 mobile innovations in Africa by the Vomo website. In its simplest form, JamiiX is an online or cloud-based solution that allows businesses and organisations to communicate and engage with their clients across different chat platforms.

The technology was initially build to provide online counselling to teenagers affected by drugs, alcohol addiction and HIV/AIDS, on the Cape Flats in Cape Town.  Through JamiiX, over half a million people were already counselled or helped by RLabs.

Currently, the solutions offered by JamiiX are being utilised by sectors such as Health Care, Non-Profits, Business, Marketing, and Education (SA University).

As an Instant Messaging Platform, it offers obvious benefits such as low-cost (instead of SMS),  and real-time communication with clients and partners.

Key solutions provided by the platform are:

  • Client/Customer support (Contact Centre)
  • Bulk Instant Messages
  • Surveys (Marketing etc.)
  • Alert/Feedback/Notification systems
  • Mobile Counselling
Along with the platform’s FREEmium offering. it also offers PREmium, Customised and Enterprise Packages.


Enter that space where students engage.

After a busy day at work, I am reflecting on what I did and many conversations with colleagues and students. Some words that strongly come to mind is engage, influence and learn. Working as an educator in the college sector is an awesome privilege. In itself, every teacher or lecturer is presented with an opportunity or space to positively influence and shape the lives of others. This space has however become a lot more interesting due to the many tools students use to engage with peers. Smartphones and the use of Instant messaging and social media platforms have shaped the way this engagement space appear to educators. For some it is a whole new world with a completely different set of rules and a new kind of “language”. Learning to learn how to enter that “unknown” space seem to be the biggest challenge for some. It is however inevitable that the only way to effectively engage and influence learners, is by entering that space where they engage, and shape from the inside. Become a part of that space, speak their language, make it yours and positively influence.

Social Media and the Education Sector

Inspired Staff from the College of Cape Town is attending cutting edge training in Social Media at RLabs. We are thrilled to see which tools can be utilized to further equip our learners. We are ready to ensure “Inspiring Minds.”

Practical steps to use Cloud Computing when teaching College students.

Many educators find it difficult to use technology to teach their learners. This could, amongst others, be  attributed to their lack of resources-or-skills.  However, some might have the technology skills, but still lack the knowledge on how to utilise those skills to teach their learners. And even if educators are able to use technology to teach, their ability to transfer those same skills to the learner is of more importance.

Recently, I found myself frustrated when learners continuosly demanded my attention to review the project work they have completed. I realised that instead of walking from one group of students to another, I could teach learners how to store their documents on the cloud. And what better way to start by introducing them to Google Documents.

These were the steps I followed:

1. Help and make sure that a group leader has a Gmail account and email the project to them.

2. When students have completed a piece of their project, show them how to save that piece of work on Google Documents, instead of on the computer.

3. Show them how to share that document with me (coach/educator).

4. Review the work on Google Documents and email them feedback. Alternatively have face-to-face meeting with the group to clarify and guide.

The above tips have been a starting point for me, and I know that more must still be done. Considering the development in cloud computing and its role in the business world, we as educators have to equip ourselves and our learners before they enter the business world.

GIVE WHAT WE CAN

The need to donate to worthy causes has become a big focus for society, business, universities and the ordinary wage earner. Some people even acknowledge that giving makes them happier. This is obviously no science to determine the positive impact giving has on the giver and the receiver.

A new movement was allready launched by students of Rutgers University in America. to inspire lifelong giving. One of the students said that,  “People making an ordinary income can make a massive difference by donating.”  It is admirable to see ordinary people with limitted resources contributing their time and money to serve great causes within their respective communities. I know of individuals (See photo) who without fail contribute sacrifice their time, and sometimes even a permanent job to serve their communities through local Non-profits.  To view the work they do you can check out my activist account in support of the great work they do. http://craigdumont.givengain.org

Like it! Peoples Pies.

Recently, I had the opportunity to speak to one of three co-owners of a Food company specialising in making pastries. The company was established in 2001  and employ a small amount of staff who appear to be very happy to work there.

The owners are confident that there pastries is of a high quality in texture and taste. Prior to establishing Peoples Foods, all three owners were employed by another Pastry businesses. One would assume that the owners have learned from their prior experience on how to make a better product. After having had a pepper steak pie and soda for lunch, I had to admit
that it was extremely tasty and presentable. I had the sense that the
owners and staff take great pride in the products and that they adhere
to standards. Below are details of there products.

Product Range

Pies Puff Pastry
  • Steak &Kidney
  • Plain Steak
  • Pepper Steak
  • Beef Mince
  • Chicken & Mushroom
  • Chicken Tikka
  • Rich Curry
  • Sausage Rolls
  • Samoosas
  • Cocktail Pies for Special functions/Occasions
  • Puff Pastry 1kg rolls
  • Puff Pastry 400 g rolls
Usage of Puff Pastry

  • Home maid Pie
  • Pie Toppings
  • Cocktail Snacks

Ideal for special Occasions

  • Special lunches/Family meals
  • Weddings
  • Birthday parties

Factory Address (Cape Town)

37 Range Road,

Verno Industrial Park

Unit 16, Blackheath

Tel: 021 905 4668

Who are your BRAND CHAMPIONS?

Recently, I had a very interesting conversation with a person who has been working for a company for almost a decade. “I do not really care about the company, I just do what I am supposed to do and I do it well.” was the statement coming from the above mentioned person. Knowing this person caused me to think about possible reasons why a dedicated, well experienced and resourceful individual would make such a comment.

I asked myself a few questions that are critical for managers to consider.

  • What percentage of workers thinks the same as the person identified in the case study?
  • What contribution did this individual make to the department and organization?
  • Does the manager know what motivates the employee to always deliver high quality outputs?
  • Are employees committed to an organization (A system), or to individuals within the organization?

The ability to answer the above questions could surprisingly unlock deep insights. One revelation would be that within organizations you would always find individuals who deliver high quality work largely due to their value systems. They take pride in their work and are content when their mission is accomplished. It is an internal drive and motivation, thus the need for external motivation from a manager is of no specific value to them.

How do managers then manage these individuals, and what benefit do these type of value- driven employees offer organizations?  These employees offer an amazing opportunity to be utilized as BRAND CHAMPIONS of the organization, extending their influence from within to the outside.

Managers may take these simple steps in working with employees as BRAND CHAMPIONS:

  • Acknowledge employees at all times,
  • create a space for them to be creative,
  • listen to them, and
  • reward them.

A follow-up blog will look at the value BRAND CHAMPIONS will add to your organization.

Messages brands communicate

I recently bought myself a very nice low rise and bootleg jeans at one of the Woolworths stores in Cape Town. Whilst fitting on the jeans, I noticed from the corner of my right eye a statement reading as follows: ” WHAT’S NEW? From our ‘fresh’ antibacterial finish on socks to our silhouette-slimming ‘magic’ range, we love making new discoveries and offering you innovative ideas.” The intitial set of words that caught my attention in this statement were “the antibacterial finish to our socks”. My mind could not grasp or see any picture as to how a pair of socks could have an antibacterial finishing. It however, still interested me to the extend that I was doing a little bit of background reading, as well as writing this post. I since learned from Woolworths website that the antibacterial socks are serving the purpose of keeping people’s feet fresh. How it does that, I still do not know. What I do however know, is that antibacteria has the ability to destroy germs and preventing it to grow. It would be realy nice to try on such a pair of socks in order to experience its antibacterial features. This would truly mean the “Difference” to me.

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